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VirtualNet/Cyber South - Global Service Centre > VirtualNet/Cyber South - Support Centre > Knowledgebase

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Customer Accounts
My account is not active after payment has been made
Email Support
Can’t send mail
Can’t receive mail
Outlook can’t send after upgrading to Windows 10
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Internet Support
Can’t connect to the Internet
I don't get the speed I should
Why is my connection slowing down?
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Internet Security
What is ‪‎Ransomware‬?
Why should you schedule a regular virus scan ?
What is Phishing?
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Wi-Fi Access
How to connect using your Apple device
How to connect my Smart TV to the Wi-Fi
How to connect using my Windows PC
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What are the support hours? Article not rated yet
Tech support is available during office hours: 08:00 - 17:00. After hours is from 17:00 to 21:00 on weekdays. On weekends, the after hours is from 10:00 - 14:00. You may call us 0446981450 The ticket ...
Wi-Fi or LAN Cable for gaming Article rated 3.0/5.0
A WiFi connection transmits data via wireless
How to do a speed test Article rated 3.0/5.0
Running a speed test gives you an idea of the amount of bandwidth available on your internet connection. Please note that the amounts reflected on your speed test will be the difference between your a...
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 How to do a speed test 2020-09-23 16:54:12
 Where should I place my router? 2020-08-18 11:27:33
 Wi-Fi or LAN Cable for gaming 2020-08-17 15:06:02
 What are the support hours? 2020-08-17 14:55:42
 My account is not active after payment has been made 2020-08-17 09:19:42
 How to connect my console to the Wi-Fi 2020-08-17 08:56:10